People Experience & Operations Associate

Opportunity Information

The Role

Provides a high-quality employee experience through timely service delivery, compliance with HR policies and processes, stakeholder coordination and continuous improvement of operational practices and employee engagement initiatives through digitization and automation.

•Manage employee onboarding and offboarding, including system enrollment, organizational announcements, induction, asset returns, employment documentation and final settlement coordination •Ensure new joiners are accurately and timely registered in HR systems including EC, SAP and the Attendance Management System •Provide employee services support to 450+ frontline employees, including online Provident Fund applications, salary advance requests and other queries •Coordinate distribution of health insurance cards and verify and process medical claims with insurance providers •Facilitate people processes for the offline workforce, including OHS survey completion, PDR distribution and communication of salary changes •Prepare and issue employee documentation including employment verification, bank and visa letters and experience certificates for separated employees •Support Talent Management by arranging frontline training sessions and maintaining records of participants, attendance and feedback in the learning management system •Plan and deliver mandatory Code of Conduct training for the frontline workforce and support wider learning and capability-building initiatives •Act as focal point for plant HR operational deliverables, reporting requirements, employee queries and service delivery within agreed SLAs •Support BU HR Operations projects and plant engagement initiatives including OHS and rewards and recognition, and identify opportunities for process improvement, digitization and enhanced reporting

Applicants General Eligibility & Requirements

Education, Experience and Skills Requirements