MENA Finance- Accounts Receivable & Collection Specialist

Opportunity Information

The Role

The newly formed Core Collection team supports strong cash and liquidity outcomes across the MENA region through disciplined follow-up throughout the receivables lifecycle. We are looking for an accurate, systematic and service-minded collections professional who can engage confidently with clients and internal teams, identify obstacles to payment and resolve accounts receivable (AR) issues, from early follow-up through to payment, dispute resolution or an agreed next action

•Manage an assigned AR portfolio and maintain a clear, current view of collection status, next actions and expected payment dates •Start proactive client follow-up by email and telephone, typically 10- 15 days after invoice issuance, to confirm receipt, approval status and payment timing, and obtain payment commitments •Follow up with internal engagement teams on aged receivables, missing documentation, invoice acceptance and client queries to unblock payment •Capture invoice disputes accurately, including the issue, responsible party and agreed next step, and communicate them promptly to the relevant engagement or finance team •Reconcile open balances with clients, share statements and invoice copies, and obtain remittance details and balance confirmations as required •Provide reliable payment and remittance information to the AR management team to support cash application and the resolution of on-account and unidentified payments •Monitor payment commitments, follow up on missed ones and escalate overdue or problematic cases through the appropriate channels •Keep collection notes and status updates complete and accurate in gCollect, using approved automation for reminders and personal follow-up where needed •Identify recurring causes of delay and suggest practical improvements to collection effectiveness, invoice quality and the engagement-to-cash process

Education, Experience and Skills Requirements