Opportunity Information
1
National NGO
Regular/ Full Time
Hybrid
Karachi
The Role
Full-time hybrid Helpline Coordinator in the Wellness Department at Taskeen Sehatmand Pakistan; must be present in Karachi.
•Manage Taskeen helpline channels such as WhatsApp, calls, emails and social media platforms for appointment scheduling and booking •Conduct feedback calls for clients after sessions •Train in and conduct urgent case calls and referrals to psychologists •Assist in coordination activities as per the requirement of the Wellness Team
Education, Experience and Skills Requirements
- Bachelor 16 Years: Psychology, Social Sciences, Public Health
- Masters: Psychology, Social Sciences, Public Health
Preferred: Knowledge or experience in psychology, public health or related mental health fields; work experience in customer support/ helpline-related work
Communication Skills
•1 day on-site, 4 days work from home •8-hour shift, 5 days a week •Candidates based in Karachi preferred •Availability for evening shifts and Sundays preferred
Taskeen