Manager Business Facilitation Centre

Opportunity Information

The Role

Manager Business Facilitation Centre overseeing the daily operations of the Business Facilitation Center (BFC) and leading the BFC team at the Board of Investment.

•Oversee the daily operations of the Business Facilitation Center •Lead and manage the BFC team, ensuring efficient performance and professional development •Develop and implement strategies to improve the services provided by the BFC •Provide comprehensive support and advisory services to businesses, including registration, licensing and compliance •Ensure complaint redressal at the center •Liaise with government agencies, regulatory bodies and other relevant stakeholders to streamline business applications •Represent the BFC in meetings, conferences and other forums to promote its services and initiatives •Implement government policies and directives related to business facilitation and development •Ensure compliance with relevant laws, regulations and standards in the operations of the BFC •Ensure a high level of customer satisfaction by providing timely and accurate information and assistance •Address and resolve complaints and issues faced by businesses promptly •Maintain accurate records of business interactions and transactions •Any other tasks assigned by the Competent Authority

Applicants General Eligibility & Requirements

Education, Experience and Skills Requirements