Senior Operations Officer

Opportunity Information

The Role

Mercy Corps is hiring a Senior Operations Officer for its Quetta office to manage procurement, fleet, assets, warehouse, administration, IT and support staff. The position reports to the Provincial Project Manager (administrative) and the Operations Manager (technical).

•Support the program team to initiate purchase requisitions on ProSource and manage procurements outside ProSource •Coordinate and follow up with the Islamabad procurement team on procurement status; collect quotations for vehicles and office maintenance •Ensure vehicles are ready for program activities, safe and road-worthy, and that vehicle documents are up to date •Monitor fuel consumption, consolidate the weekly vehicle plan and track drivers' field visits •Process monthly advances for travel and vehicle maintenance, rental vehicle and fuel payments, and keep vehicle expense records with quarterly and yearly analysis •Process insurance claims for lost bikes in coordination with the country office and keep fleet records (logbooks, incident reports, driver databases) •Keep the inventory list updated, tag and issue assets, and conduct physical verification of inventory and assets •Manage warehouse stock by batch number, expiry date, donor and item type; keep bin cards and stock cards updated and enter supplies in the WHM software •Facilitate internal and external warehouse audits and carry out the annual physical inventory count •Organise stock movement, prepare waybills and transport documents, manage transit insurance and arrange temperature-controlled transport •Maintain office equipment, identify service providers, arrange bookings and air tickets, and keep the guest house well maintained •Manage lease facilities, rent and utility payments, office keys and furniture inventory •Ensure IT equipment works properly in coordination with the IT focal person in Islamabad •Prepare job descriptions, conduct orientation and supervise drivers and support staff in Quetta •Coordinate with field staff, program and finance teams on operations support, planning and operational budgets

Applicants General Eligibility & Requirements

Education, Experience and Skills Requirements