Opportunity Information
331899
08
1
Multinational Corporate Entity/ Company
Mid Career
Night Shift
Islamabad
Manila, Philippines or Islamabad
The Role
The Revenue Operations team supports the commercial front-line team throughout the Order-to-Cash workflow using Salesforce CPQ. The Specialist provides administrative support to sales representatives and relationship managers; the role can be based in Islamabad or Manila.
•Draft and manage contracts for new sales and renewals using DocuSign, ensuring compliance with legal requirements and internal policies •Process opportunities for new sales and renewals in Salesforce CPQ, ensuring accurate pricing •Coordinate with Legal, Order Management, Fulfillment, Client Financial Relations, Cash Apps, Finance, Sales Crediting and other OTC teams to resolve client queries •Generate and analyze SFDC reports on sales performance, operational efficiency and areas for improvement •Participate in data governance projects and data clean-up in Salesforce •Address general inquiries on new sales and renewals via chat, email or phone •Conduct root cause analysis of issues within the OTC system
Education, Experience and Skills Requirements
Communication
Preferred: MS Office, Salesforce CPQ, DocuSign
- English (Speaking: Native/ Fluent, Reading: Native/ Fluent, Writing: Native/ Fluent)
•Works primarily during the night shift, 9 AM to 6 PM US Eastern Time, subject to business needs
About the Employer
S&P Global