Senior Relationship Manager- Female

Opportunity Information

The Role

Senior Relationship Manager- Female (OG-II) in Retail Banking at National Bank of Pakistan, reporting to the Team Leader, on contractual basis for three years (renewable). Places of posting: Faisalabad, Gujranwala, Hyderabad, Islamabad, Karachi, Lahore, Multan, Peshawar, Quetta, Rawalpindi and Sialkot.

•To achieve assigned monthly, quarterly and annual sales targets in account opening, deposit growth and consumer financing (Conventional & Islamic Banking) •To achieve cross-sell targets of bank products i.e. consumer assets & insurance products as assigned (Conventional & Islamic Banking) •To conduct daily customer/ market visits, both for new to bank and existing customers as assigned (Conventional & Islamic Banking) •To manage and grow the customer portfolio by strengthening existing relationships and acquiring quality new-to-bank customers through market visits, referrals, networking and other business development activities •To leverage prior experience with diverse customer profiles to offer suitable liability solutions •To manage liability portfolio by understanding customer behavior, balance trends and business cycles while proactively identifying attrition risks and offering suitable solutions •To conduct competitive analysis on regular basis to have sound knowledge of competitors' product offerings •To maintain high service quality standards while interacting with customers for business retention (Conventional & Islamic Banking) •To resolve customer queries/ issues in an amicable, efficient and resourceful manner (Conventional & Islamic Banking) •To ensure Tail Management by activation of dormant accounts, Digital App, ATM and deepening of Tail accounts (Conventional & Islamic Banking) •To take part in periodic mass Customer Contact Drives/ Market Storming activities or other similar propositions •To maintain various MIS/ business reports related to portfolio as per the requirements of management •To ensure compliance with Banking Laws, instructions, regulations and procedures •To ensure Audit requirements and observations related to business are addressed and that a shariah compliant environment is maintained at Islamic Banking windows within the Region •To ensure all processes are completed within the specified TAT and all SOPs are followed •To perform any other assignment as assigned by the supervisor(s)

Applicants General Eligibility & Requirements

Education, Experience and Skills Requirements

Salary, Compensation & Benefits