Opportunity Information
1
Online/ Digital Platform/ E- Commerce Business
Technical Supervisor
On- Site (Fixed Location)
Lahore
The Role
We are looking for a reliable and experienced Supervisor to manage the day-to-day operations of our Oil Change and auto inspection Center in Lahore. The ideal candidate must know about automotive lubricants, oil/ air filter change procedures, with the ability to lead and supervise junior technicians and ensure excellent customer service, having a customer-friendly attitude.
•Supervise daily oil and lubricants change services, ensuring timely and quality service delivery •Monitor inventory levels of oils, filters, and consumables and coordinate for timely restocking •Assign duties to technicians and monitor performance to maintain efficiency and service standards •Making a duty roster/ work schedule for technicians/ staff to manage the workforce •Recommend/ Suggest appropriate products (engine oils, filters, car care products) and allied services to customers based on vehicle condition and usage •Maintain daily service logs and assist in preparing performance and inventory reports •Support the service center team/ Branch Manager in meeting daily sales targets. Cash handling, closing, and customer satisfaction goals •Ensure workshop cleanliness, safety, and proper handling of tools and equipment •Greet customers professionally and guide them about available services
Applicants General Eligibility & Requirements
3- 5 years
Education, Experience and Skills Requirements
- Matric
- Intermediate
- Diploma
3-5 years of experience in the automotive service/ oil industry, with supervisory or lead technician experience
Team Management, Inventory Management, Customer Service
•Strong knowledge of engine oils, lubricants, oil and air filters, and basic vehicle maintenance •Ability to manage teams and communicate effectively with both staff and customers •Basic knowledge of computers and the ability to run computer/ Mobile software •Customer-facing experience with product upselling and service explanation •Able to handle inventory in and out, as well as inventory audits
About the Employer
PakWheels