Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

Opportunity Information

The Role

The MEAL Officer supports the design, implementation and continuous improvement of project-level Monitoring, Evaluation, Accountability and Learning (MEAL) systems at the RDF Head Office, Islamabad, with frequent travel to project locations. Reports to the MEAL Manager/ Project Manager/ Senior Program Officer (SPO).

•Support the development, implementation, and periodic review of project MEAL plans, indicator tracking tables, monitoring frameworks, and reporting schedules •Monitor project activities against approved work plans, logframes, indicators, targets, timelines, and expected results in coordination with programme teams •Conduct regular field monitoring visits to assess implementation progress, activity quality, beneficiary participation, and achievement of planned results •Develop and apply monitoring checklists, field observation formats, progress-tracking tools, and performance assessment templates •Track output, outcome, and impact-level indicators, where applicable, and identify implementation gaps, risks, and deviations from approved targets •Provide timely, evidence-based recommendations to project teams and management for corrective actions and programme improvement •Support results-based management and ensure that monitoring findings inform project planning, implementation, and decision-making •Develop, adapt, and implement quantitative and qualitative data collection tools, including questionnaires, surveys, interview guides, focus group discussion guides, and observation checklists •Conduct and support household surveys, beneficiary assessments, key informant interviews, focus group discussions, and other field-level data collection activities •Use digital data collection platforms, including KoboToolbox, ODK, and other relevant mobile data collection applications •Ensure data quality through routine checks for accuracy, completeness, consistency, validity, reliability, and timeliness •Maintain structured databases, beneficiary records, attendance records, indicator tracking sheets, and project monitoring documentation •Apply appropriate data cleaning, coding, validation, and management procedures while maintaining data integrity and confidentiality •Analyze quantitative and qualitative data using appropriate statistical and analytical tools •Develop dashboards, charts, graphs, and data visualization products to communicate project performance and emerging trends •Ensure secure data storage, controlled access, and responsible handling of personal and sensitive beneficiary information •Support the planning and implementation of baseline, midline, endline, needs assessments, post-distribution monitoring, outcome assessments, and project evaluations, as relevant •Contribute to the development of assessment methodologies, sampling approaches, data collection protocols, and analytical frameworks •Measure project performance against approved indicators, baselines, targets, and expected outcomes •Prepare timely monthly, quarterly, and periodic MEAL reports, monitoring summaries, analytical briefs, and management updates •Contribute to donor reports, progress reports, assessment reports, and other reporting deliverables in accordance with agreed formats and deadlines •Document project achievements, challenges, emerging trends, good practices, lessons learned, and recommendations supported by verifiable evidence •Assist in preparing and presenting data-driven reports and dashboards for programme management, donors, partners, and other relevant stakeholders •Support the establishment and effective functioning of accessible, safe, confidential, and inclusive beneficiary feedback and complaints mechanisms •Ensure beneficiaries are informed about project objectives, eligibility criteria, entitlements, service standards, and available feedback and complaint channels •Receive, register, categorize, refer, and track feedback and complaints in accordance with RDF policies and established referral procedures •Maintain a confidential feedback and complaints database and monitor the timely resolution of cases by authorized personnel •Promote community participation, transparency, inclusion, safeguarding, protection from sexual exploitation and abuse (PSEA), and accountability to affected populations •Ensure feedback mechanisms are accessible to women, persons with disabilities, marginalized groups, and other potentially excluded populations, as appropriate •Maintain confidentiality, informed consent, and appropriate data protection measures when collecting and managing beneficiary information •Escalate sensitive complaints, safeguarding concerns, and protection-related cases through established organizational procedures without conducting unauthorized investigations •Systematically document lessons learned, good practices, case studies, success stories, and evidence of project results •Facilitate periodic reflection meetings, learning sessions, and after-action reviews with project teams and relevant stakeholders •Share monitoring findings, beneficiary feedback, data analysis, and assessment results with programme management to support evidence-based decision-making •Identify recurring implementation challenges and recommend practical, evidence-based improvements •Support adaptive management by tracking agreed corrective actions and assessing whether recommendations have been implemented •Maintain an organized repository of MEAL reports, datasets, assessment findings, learning products, and relevant project documentation •Develop and maintain interactive dashboards using Microsoft Power BI or equivalent business intelligence tools to track project indicators, targets, achievements, and performance trends •Prepare data visualizations, performance summaries, and analytical presentations using Microsoft Excel and PowerPoint •Use appropriate statistical and qualitative analysis software, such as SPSS, Stata, R, NVivo, or equivalent tools, according to project requirements and technical capacity •Support the use of digital MEAL systems, including KoboToolbox, ODK, Microsoft Forms, and other relevant data collection and management platforms •Apply data validation, automated calculations, data-cleaning procedures, and standardized reporting templates to improve efficiency and reduce reporting errors •Support the integration and harmonization of project datasets, indicator tracking systems, and reporting dashboards where feasible and authorized •Provide technical guidance to project staff and enumerators on data collection tools, digital platforms, data quality standards, and reporting procedures •Coordinate with project managers, programme teams, field staff, partners, and relevant stakeholders to implement MEAL activities effectively •Ensure that MEAL tools, indicators, data collection methods, and reporting formats align with approved project documents, donor requirements, and RDF policies •Support the development and periodic review of project theories of change, logical frameworks, results frameworks, indicator reference sheets, and MEAL plans, as required •Assist in training and orienting project staff, enumerators, community representatives, and partners on MEAL systems, data collection, accountability mechanisms, and reporting standards •Participate in internal reviews, data quality assessments, project monitoring exercises, and donor monitoring visits, as required •Maintain accurate, organized, and auditable records of monitoring visits, surveys, assessments, evaluations, feedback cases, and reporting deliverables •Uphold RDF’s code of conduct, safeguarding standards, confidentiality requirements, data protection procedures, and other applicable organizational policies •Perform other relevant duties assigned by the supervisor in support of project objectives and organizational priorities

Applicants General Eligibility & Requirements

Education, Experience and Skills Requirements

Salary, Compensation & Benefits