Opportunity Information
1
Bank/ Digital Bank/ Microfinance Bank/ Financial Institution
Mid Career
Regular/ Full Time
On- Site (Fixed Location)
Karachi
The Role
Raqami Islamic Digital Bank is hiring a Relationship Manager for Retail Banking to acquire, manage and deepen relationships with high-value retail customers, affluent individuals and salaried professionals.
•Acquire new liability customers and contribute to the growth of the Bank's deposit portfolio •Manage and deepen relationships with assigned retail and affluent customer portfolios •Achieve CASA, term deposit and funded customer acquisition targets •Identify customer needs and recommend appropriate banking products and solutions •Grow customer balances through proactive engagement and relationship management •Cross-sell retail banking products including cards, wealth solutions, remittances and digital banking services •Develop and maintain a healthy customer portfolio through regular interactions and engagement initiatives •Identify opportunities to acquire payroll customers, professionals and high-net-worth individuals •Conduct customer meetings, presentations, relationship reviews and portfolio discussions •Ensure timely resolution of customer queries, complaints and service requests •Work closely with Product, Performance & Growth, Distribution and Customer Experience teams to support business objectives •Conduct market intelligence and competitor analysis within assigned customer segments •Support liability campaigns, customer acquisition initiatives and promotional activities •Prepare portfolio reviews, sales pipelines, management reports and performance updates •Ensure compliance with KYC, AML/ CFT, SBP regulations and internal governance requirements
Applicants General Eligibility & Requirements
•Persons with disabilities are encouraged to apply
4- 7 years
Education, Experience and Skills Requirements
- Bachelor 16 Years: Business Administration, Finance, Banking, Economics, Marketing
4-7 years of banking experience in liability sales, relationship management, retail banking, priority banking, wealth banking or deposit mobilization; demonstrated experience in customer acquisition, deposit growth and portfolio management Preferred: Branch banking experience and a proven track record in liability sales within banks, Islamic banks, digital banks, DFIs, MFBs or other financial institutions
Deposit Mobilization, Relationship Management, Customer Acquisition, CASA Growth, Portfolio Management, Cross-selling, Customer Service, Business Development, Stakeholder Management, Regulatory Awareness
Application
About the Employer
Raqami Islamic Digital Bank