Head of Program and Operational Design

Opportunity Information

The Role

Leads the strategic design, development and continuous improvement of TCF's Alumni Pathways journey, enabling students to navigate meaningful opportunities beyond Grade 10.

•Translate the Alumni Pathways strategy into an integrated program architecture and multi-year roadmap •Design and refine program models, standards and interventions for intermediate education, tertiary education, parallel career pathways, livelihoods and alumni development •Ensure academic pathways and career options are complemented by guidance on life planning, education choices and career exploration •Develop counselling approaches and tools to help students assess their interests, aptitudes, readiness and options •Design a coherent student journey spanning counselling, applications, admissions, scholarships, transition and post-admission support •Map relevant institutions and partners and develop partnership strategies and relationship frameworks •Develop implementation guidance, tools and quality standards for programs delivered by the Alumni Pathways team and partners •Define outcome measures and monitoring, evaluation and learning (MEL) frameworks •Review program performance and student outcomes and recommend evidence-based improvements •Coordinate with the Data Systems and Insights team on data definitions, dashboards and reporting •Work with College Delivery, Data Systems and Insights and other functions to align program design, implementation, measurement and operational support •Contribute to annual planning, resource allocation and prioritization, and periodic strategy reviews

Applicants General Eligibility & Requirements

Education, Experience and Skills Requirements