Opportunity Information
OG- II/ OG- I
1
Bank/ Digital Bank/ Microfinance Bank/ Financial Institution
Early Career
On Site
Karachi
The Role
National Bank of Pakistan is hiring an Assistant Product Manager for its Roshan Digital Account (RDA) in Digital Banking, reporting to the Unit Head Product- Roshan Digital Account. The position is contractual for three years, renewable at the discretion of management.
•Support development and execution of Roshan Digital Account product initiatives in line with the Bank's digital banking strategy •Monitor and improve end-to-end customer journeys across digital onboarding channels including Mobile App and Web •Track account opening volumes, onboarding conversion rates, activation levels and engagement metrics •Analyse customer feedback, complaints and drop-off trends to identify product and process improvements •Prepare and maintain Product Program Documents (PPDs), BRDs, SOPs and process flows •Coordinate with Technology, Operations, Compliance, Risk, Marketing and Customer Service teams on product enhancements and regulatory requirements •Support UAT, system enhancements, defect resolution and deployment activities •Prepare periodic MIS, dashboards and presentations on product performance and business growth
Applicants General Eligibility & Requirements
2+ years
Education, Experience and Skills Requirements
- Bachelor's Degree (16 Years)
- Master's Degree (16 Years)
Minimum 2 years of experience in banking and/ or financial institutions and/ or telecom and/ or fintech, of which 1 year in product development and/ or product growth/ management and/ or digital onboarding and/ or business analysis and/ or UI/ UX involving digital financial products/ services, including Roshan Digital Account or similar digital propositions
Market Research, KYC/ AML Knowledge, Marketing Coordination
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About the Employer
National Bank of Pakistan (NBP)