Opportunity Information
1
Investment Bank/ Asset Management/ Mutual Fund/ Investment Fund
Early Career
On- Site (Fixed Location)
Karachi
The Role
Provides advanced technical support to end users, manages and maintains IT infrastructure and ensures efficient troubleshooting for desktop, laptop and peripheral devices.
•Provide prompt, front-line support for desktop, laptop, printer and peripheral issues for end users •Diagnose and resolve hardware, software and network-related issues, escalating complex problems when necessary •Track and document support tickets to ensure prompt and accurate issue resolution •Install, configure and maintain desktop hardware including PCs, laptops, printers and scanners according to organizational standards •Ensure software installations and updates are performed efficiently •Work closely with other IT team members to resolve escalated issues and ensure team knowledge sharing •Serve as a resource for advanced troubleshooting and guidance on complex technical challenges •Visit remote/ offsite locations to address IT-related issues •Perform any other task assigned by the Manager IT
Applicants General Eligibility & Requirements
1- 2 years
Education, Experience and Skills Requirements
- Bachelor's Degree (16 Years): Information Technology, Computer Engineering
At least 1-2 years' experience in a related field
Troubleshooting, Networking, Desktop Operating Systems, Communication
About the Employer
HBL Asset Management Limited