Opportunity Information
1
International NGO
Assistant
Part- time
On Site
Peshawar
The Role
IRC is seeking a Signpost Assistant, under the direct supervision of the Signpost Lead, to reply to user comments, messages and queries based on Signpost guidelines and produce content driven by user requirements. Part-time position.
•Support Signpost activities, including coordination with implementing partners, field visits and information dissemination to improve access to information for vulnerable communities •Draft accurate content and share timely information about civil documentation, social protection programs, protection and safety, and key service options •Reply to messages and comments received on social media channels following moderation guidelines •Engage users in conversations online based on guidelines •Develop detailed, vetted and well-researched answers to user queries •Share insights, feedback, cultural awareness and contextual knowledge with the wider team •Ensure data-protection protocols to protect the confidentiality of those registered •Keep updated with new information and attend regular trainings
Applicants General Eligibility & Requirements
0.5+ years
Education, Experience and Skills Requirements
- Bachelor 16 Years: Social Sciences, Development Studies, Public Administration, Social Work, Communication
At least 6 months experience in content writing Preferred: Experience moderating social media platforms; ability to work on a Content Management System (CMS)
Content Writing, Social Media Moderation, MS Office, Communication
- English (Speaking: Native/ Fluent, Reading: Native/ Fluent, Writing: Native/ Fluent)
- Urdu (Speaking: Native/ Fluent, Reading: Native/ Fluent, Writing: Native/ Fluent)